Carshare start-up seeking Operations / Fleet Manager

CarShareLogoCapital Carshare is an Albany-based non profit Car Share company. Car sharing is a community network of vehicles that allow you to get where you need to go without the cost, burden, or impact of owning a car. With CarShare, members have easy access to vehicles for use by the hour or by the day.

Capital CarShare is seeking an enthusiastic candidate to join our start-up non-profit as an Operations and Fleet Manager. This is a leadership position with endless potential for growth and advancement.

Interested candidates should apply with a cover letter and resume here.

Position Description

 Monitoring and execution of the monthly billing cycle, which includes:

  • Preparation of invoices and assessment of fines and surcharges,
  • Contact with members to make payment arrangements in some cases,
  • Follow-up around accounts receivable;

Processing applications; Conducting member orientations (one-on-one’s recommended for first few years).

Membership services (phone and walk-in) in collaboration with other staff:

  • General inquiries,
  • Making, modifying, cancelling reservations,
  • Urgent service matters (i.e. late member),
  • Member questions and concerns (e.g. lost and found);

Volunteer coordination and management; Responding to emergencies (dead battery, hardware malfunction, etc); Supporting advertising strategy and direct marketing efforts when possible; Developing and modifying operational protocol; Managing software and hardware needs and changes;

Maintaining program security/soundness:

  • Monitoring fuel cards,
  • Flagging and dealing with abusive members;

Day-to-day fleet management:

  • Management of vehicle maintenance schedule and archives,
  • Monitoring of fleet cleanliness, safety, and appearance;
  • Eventual management of Fleet Service Associate, including determination of work schedule and workload

Office Management:

  • Maintaining supplies and equipment
  • Scheduling regular office hours
  • Supervising other staff members
  • Financial Management
  • Collaboration with staff at sister carshare organizations

The position pays $15-$16/hr, 30-40 hours/week depending on skillset. Benefit package included. Interested candidates should apply with a cover letter and resume here.

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